Shipping Info

DELIVERY COSTS

Print and Poster deliveries are FREE within the UK

Poster delivery to Europe and the Rest of the World is only £ 4.95

Print delivery to Europe and the Rest of the World is £ 15.00

Mask delivery to the UK is only £ 2.50

Mask delivery to Europe is £ 4.50

Mask delivery to the Rest of the World is £ 5.50

Book delivery within the UK - £ 3.95

Book delivery to Europe and the Rest of the World - £ 4.95

Spend £ 179.90 or more delivery is FREE to anywhere in the world!

DELIVERY TIMES

Poster and book delivery time is generally 5 to 10 working days after placing your order.

Print delivery time is generally 7 to 15 working days after placing your order.

If you require an express delivery service please choose this option at the checkout.

All delivery times are subject to variation at busy times of the year and due to events beyond our control, we will advise you via email if delivery times are delayed beyond our usual deadlines. Unfortunately, no guarantee of delivery time can be given on orders outside of the UK.

If you need your item quickly or have a delivery question please get in touch via email – hello@andytuohy.co.uk or phone – 01303 261386 and we will do our best to meet your deadline.

PACKAGING

We do everything to ensure all our products arrive in perfect condition, no matter where they are sent. 

We’re working on becoming as environmentally friendly and plastic free as possible in our packaging and are currently looking at alternatives to any non-recyclables we use. If you have any suggestions get in touch! We’re always happy to hear about ways we can help fight climate change.

Posters are shipped rolled in plastic covering within a sturdy cardboard tube to ensure they are weatherproof in transit and arrive with you ready to unroll and frame.

Prints are shipped wrapped in acid-free tissue paper and sandwiched in a sturdy, rigid cardboard shipping box to ensure they stay flat and protected during transit.

TRACKING

Prints and posters are sent via courier. We are able to track your print and poster orders within the UK but they are not trackable once they have left UK borders.

All courier deliveries within the UK must be signed for. Please ensure that all products delivered are undamaged before accepting delivery of them and that they match the driver’s paperwork. You should retain any delivery and packaging notes for your records. 

If any products are found to be missing or damaged you must notify us in writing at hello@andytuohy.co.uk within 14 days. Please refer to our full terms and conditions for details.

GENERAL DELIVERY INFO

Where possible we will endeavour to despatch all your order items together, however any items that are out of stock will be sent on as soon as possible. Please note, in this event, you will only pay one delivery charge on your order.

Currently we can only ship orders to a single location, if you require several products shipped to different addresses please get in touch with us or put them through as separate orders at the checkout.

NO ONE AT HOME

If there is no one in to receive your delivery the courier will leave a call card, this gives you the option to arrange for a depot collection or re-delivery at your convenience (details will be provided on the card). Alternatively, they will leave the order in the safe place your provided at checkout.

DESPATCH CONFIRMATION

You will receive an email to confirm that your items have been despatched. If you are concerned that you haven’t received your confirmation of order despatch within our advised time scales please get in touch with us.

INTERNATIONAL DELIVERY CHARGES

Andy Tuohy Design Ltd. products are sold in £ Pounds Sterling on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional local taxes, fees or levies may apply according to local legislation and customers are advised to check these details themselves before placing an order.

PO (POST OFFICE) BOXES

Unfortunately, we do not deliver to PO boxes.

We DO deliver to BFPO’s (British Forces Overseas). For more information on weight limits and restrictions please visit the BFPO Government website at https://www.gov.uk/bfpo

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