We do everything to ensure all our products arrive in perfect condition, no matter where they are sent to and if you spend £ 179.90 or more delivery is FREE to anywhere in the world!
PRINT DELIVERY PRICES
Prints are shipped wrapped in acid-free tissue paper and sandwiched between two sheets of 4mm MDF board to ensure they stay flat and protected during transit. Prints are sent via courier. We are able to track print orders within the UK but not once they have left the UK unfortunately. Delivery time for Prints is generally between 1 to 3 weeks, depending on the time of year.
Print Delivery UK - £ FREE
Print Delivery Europe & Rest of the World - £ 20.00
POSTER & BOOK DELIVERY PRICES
Posters are shipped rolled in plastic covering within a sturdy cardboard tube to ensure they arrive with you ready to unroll and frame. We dispatch via Royal Mail Second Class or International post and thus are not able to track poster & book orders currently. Books are shipped in sturdy cardboard ColomPac wraps for maximum protection.
Poster Delivery UK - £ FREE
Poster Delivery Europe & Rest of the World - £ 4.95
Book Delivery UK - £ 3.95
Book Delivery Europe & Rest of the World - £ 4.95
Delivery time for Posters is generally between 5 to 7 working days, depending on the time of year.
GENERAL DELIVERY INFO
Christmas is a busy period which may have extended delivery times, we will advise you via email if delivery times are delayed beyond our usual deadlines.
Unfortunately no guarantee of delivery time can be given on orders outside of the UK due to factors beyond our control. If an order is urgent, then please contact us to request an express turnaround, we will always try to accommodate your request if possible.
Where possible we will endeavour to despatch all of your order together, however any items that are out of stock will be sent on as soon as possible, please note you will only pay one delivery charge per order.
All courier deliveries within the UK must be signed for. Please ensure that all products delivered are undamaged before accepting delivery of them and that they match the driver's paperwork. You should retain your delivery note and packaging for your records. If any products are found to be missing or damaged you are required to notify us at email@example.com or on 01303 261 386 within 14 days. Please refer to our full terms and conditions for details.
NO-ONE AT HOME
If there is no one in to receive your delivery, the courier will leave a call card, this gives you the option to arrange for depot collection or re-delivery at your convenience (details will be provided on the card).
INTERNATIONAL DELIVERY CHARGES
Andy Tuohy products are sold in Pounds Sterling (£) on a delivery duty unpaid basis. The recipient may have to pay import duty or a formal customs entry fee prior to or on delivery. Additional taxes, fees or levies may apply according to local legislation and customers are advised to check these details themselves before placing an order.
POST OFFICE BOXES (PO BOXES)
Unfortunately we do not deliver to PO boxes; however, we do deliver to BFPO's (British Forces Posted Overseas). For more information on weight limits and restrictions please visit the BFPO website at http://www.bfpo.mod.uk
SHIPPING TO MULTIPLE ADDRESSES
During the checkout process, you will be asked to select the shipping address for your order. At this time you can only ship your order to a single location.
You will receive an email to confirm that your items have been despatched. Please note, we cannot be held responsible for any third party involvement delaying delivery. If you are concerned you have not received your order please contact us via email at firstname.lastname@example.org or call us on 01303 238 693 (Weekdays 9am - 7pm, Weekends and Bank Holidays 10am - 4pm).